Pandally AG
Kantonsstrasse 25
8807 Freienbach



No liability or guarantee is assumed for the topicality, correctness and completeness of the information provided. The same applies to all other websites referred to by hyperlink. Pandally AG is not responsible for the content of websites that are reached via such links.

Furthermore, Pandally AG reserves the right to make changes or additions to the information provided. All content is protected by copyright and other laws, even if not specifically marked, and may not be used without the consent of the respective copyright holder.

Privacy policy and consent

The trust you place in us and the protection of your personal data is very important to us. Pandally AG collects and uses your personal data exclusively in accordance with the applicable legal provisions. In the following, we will give you an overview of how Pandally AG ensures this protection and what kind of data is collected for what purpose.

1. Responsible body

The entity responsible for the collection, processing and use of your personal data is Pandally AG, Kantonstrasse 25, 8807 FreienbachIf you do not agree with the collection, processing or use of your data by Pandally AG in accordance with this Privacy Policy, you can send your objection at any time by letter to the following contact details: Pandally AG, Kanstonstrasse 25, 8807 Freienbach.

2. Data Collection and Use

The information we receive from you helps us to process your booking quickly and correctly. We want to improve our service for you and prevent abuse and fraud.

Your data will be used to make the reservation, to debit the payment and to provide the services listed under point 5, loyalty program, newsletter and advertising purposes.

2.1 Log files

When you log in to, log files are saved by default for technical reasons. These records contain the following data: Date, time and duration of your visit, name of the page accessed, IP address, the website from which you visit us (referrer URL), browser type and browser settings, operating system. The IP address is deleted after the end of use.

In addition, we automatically record and store how often you log on to our website and which pages you visit. This data is stored and evaluated anonymously. Anonymised means that we cannot assign the data to a specific or identifiable natural person, or only with a disproportionate expenditure of time, cost and labour.

We evaluate this data in anonymised form in order to further improve the functionality of the shop and make it more user-friendly.

2.2 Personal data

Personal data is understood to be information about factual or personal circumstances of a specific natural person. We use the data collected in this way to process the contract, including our services and technical administration. In addition to your address data, personal data includes your telephone number, date of birth and the data required for payment processing.

2.3 Third parties

Third parties will only have access to your personal data if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. Your information will not be sold to third parties at any time. Data will only be passed on for the purpose of optimizing our website and our services.

3. Cookies and targeting

Cookies are text files that are stored locally on the hard disk of your computer and are sent back to the web server when the website is accessed later.

3.1 Session cookies

Session cookies are only used for the duration of your usage and are deleted when the respective usage is terminated. They are used, for example, to store information during your purchase in our shop and to store your general user behaviour.

3.2 Cookies across sessions

In addition, we also use so-called session-spanning cookies, which are used on your computer beyond the respective usage process. Accepting cookies is not a prerequisite for visiting our website. You can prevent the setting of cookies in your browser settings. However, we point out that the use of certain functions is only possible if you allow us to use cookies.

3.3 Targeting

Based on cookie technology, data is collected to optimize our advertising and the entire online offering. These data are not used to identify you personally, but are only used for a pseudonymous evaluation of the use of the homepage. Your data will at no time be merged with the personal data stored by us. With this technology we can present you relevant content (advertising and/or special offers and services). Our aim here is to make our offers as attractive as possible for you and to present you with products and services that match your areas of interest.

4. Web analysis services

4.1 Google Analytics

On our websites we use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies. The information thus generated about your use of the websites is usually transferred to a Google server in the USA and stored there. Google uses this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide us with additional services related to website and internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (

5. Newsletter and advertising purposes

5.1 Newsletter

By agreeing to receive the newsletter, you agree to regularly receive information about sales promotions and products.

Your consent is voluntary and can be revoked at any time. The revocation can be made under Settings in your customer account and of course via the unsubscribe link in every newsletter.

5.2 Further advertising purposes

Your data will be used for marketing campaigns, for communicating your booking or for informing you about certain products and services. These marketing campaigns are carried out as mailings via email.

5.3 Sweepstakes

If you register with us for competitions, your data will be used for the purpose of notification of winnings and advertising our offers. Detailed information can be found in the conditions of participation for the respective competition.

6. Social plugins

Our website may use social plugins (“plugins”) from social networks. With the help of these plugins you can, for example, share content or recommend products to others. The plugins are disabled by default on and therefore do not send any data. By clicking on the respective button, for example “Connect to Facebook”, you can activate the plugin.

If plugins are activated, your browser will establish a direct connection with the servers of the respective social network as soon as you visit a website of our website. The content of the plugin is transmitted directly from the social network to your browser, which integrates it into the website. The plugins can be deactivated by logging out of the social network.

By integrating the plugin, the social network receives the information that you have called up the corresponding page of our website. If you are logged in to the social network, it can assign the visit to your account. If you interact with the plugins, for example, by clicking the Facebook “Like” button or making a comment, the corresponding information is transmitted directly from your browser to the social network and stored there.

For the purpose and scope of data collection and the further processing and use of data by social networks as well as your rights and setting options for protecting your privacy, please refer to the data protection notices of the respective networks or websites. You will find the links below.

If you do not want social networks to collect data about you via our website, you must log out of these networks before you visit our website. Even if you are not logged in to the social networks, data can be sent to the networks from websites with active social plugins. An active plugin sets a cookie with an identifier each time you visit the website. Since your browser sends this cookie every time you connect to a network server without being asked, the network could in principle use it to create a profile of which websites the user belonging to the identifier has visited. And it would then also be possible to assign this identifier to a person again later – for example, when logging in to the social network later.

Facebook Connect

We offer the function “Facebook Connect”, which is offered by Facebook Inc. optionally for the creation of your customer account and for logging into our website and applications. You can also use Facebook Connect to recommend Fusion Arena or our offers to your Facebook friends.

If you want to use this feature, you will be redirected to Facebook first. There you will be asked to log in with your username and password. Of course, we do not take note of your login information. If you are already logged in to Facebook, this step will be skipped.

Afterwards, Facebook will tell you which data will be transmitted to us (public profile, friends list, email address and current place of residence). You confirm this with the “OK” button. With the transmitted data, we will create your customer account. Of course, we will not save your friends list. When you log in to Fusion Arena using Facebook Login, a unique token (a long string of letters and numbers) generated by Facebook is also stored, which is exchanged with Facebook during the login process for secure authentication.

For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and settings options to protect your privacy, please refer to Facebook’s privacy policy.

7. Right of information and right of withdrawal

Upon request, you have the right to receive information about your stored data free of charge and without giving reasons. You can have the data that we collect and use via the website changed or deleted.

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